Cobblestone Hotel & Suites in Urbana is looking for a diligent full-time Night Auditor to join their hotel staff. You will be responsible for being Acting Manager-on-Duty and keeping financial records up-to-date, as well as checking guests in and out of the hotel, processing their bills, and attending to any requests made by guests during your shift. You will also be the person responsible for preparing and monitoring breakfast and our coffee station in the morning, fold laundry, clean public areas within the hotel, and prepare housekeeping charts and carts for the morning.
To be successful as a night auditor, you should have excellent attention to detail, financial savvy, and a strong aptitude for customer service. Top candidates will be able to manage their time wisely, in order to properly prioritize their various duties.
Keeping hotel financial records in order.
Verifying that all accounts are balanced and supported by documentation.
Checking guests in and out of the hotel.
Responding to guests' needs, requests, and complaints.
Answering the phone and making reservations.
Summarizing each night's operations and listing any follow-up tasks for management.
Performing duties on a daily checklist.
Preparation of breakfast in accordance with health guidelines and hotel brand standards
Fold laundry and prepare housekeeping charts and operations
General cleaning and security tasks
Strong knowledge of MS Office applications including Word, Excel, and Outlook.
High school diploma or suitable equivalent.
1+ years in customer service or hospitality is preferred.
Experience with accounting procedures and administrative tasks.
Proficiency with computers.
Analytical mind, with strong attention to detail and an affinity for numbers.
Excellent organizational and time-management skills.
Well-groomed, professional appearance.
Self-motivated, proactive work ethic.
Strong aptitude for customer service.
Available to work shifts, over weekends, and on public holidays.