HearingLife in Urbana is now hiring a full-time Patient Care Coordinator!

HearingLife follows a scientific, results-oriented approach to hearing healthcare that is provided by highly skilled and caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.

Who YOU Are:
You will act as the face of their retail clinics located around the country and in local communities. The Patient Care Coordinator strives to ensure a positive patient experience and to help more people hear better. In addition, the Patient Care Coordinator supports the clinic by helping to achieve revenue goals by attracting new patients, managing the administrative and operational functions, and coordinating patient interactions and needs.

Responsibilities:

• Drive patient appointment and clinic revenue generation by making outbound & follow up calls to potential and existing patients
• Greet all patients and obtain potential referrals. Understand current marketing promotions
• Data entry and appointment scheduling using company scheduling protocols and internal scheduling database software
• Keep the office patient ready by managing office supply inventory per company approved lists
• Manage an accurate account of petty cash, bank deposits and credit transactions
• Maintain hearing aid inventory
• Work with patients directly to collect all insurance documentation and understand current HIPAA laws.
  

HearingLife is looking for exceptional professionalism and someone that can clearly articulate with patients in face to face, verbal, and written communications. This role is fast paced and requires you to have both a strong organization and sales mindset. As the face of the office, you will need proactive customer service skills and the ability to exhibit friendly and courteous behavior in all patient interactions.

Qualifications:

• High School Diploma or equivalent; Associates degree preferred but not required
• Minimum of 1 year of previous front office, preferably in a customer service or sales setting
• Superior multi-tasking and time management discipline
• Ability to work independently and collaboratively with staff and support services
• Skilled in handling sensitive matters and patients with tact, courtesy, and discretion
• Technically savvy with computer and systems including intermediate knowledge of MS Office Suite specifically word and excel

Benefits:

• 401K
• Paid Time Off package
• In addition to onboarding we offer continuous learning and development to support your HearingLife career

Apply now by clicking here!

"We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status."

Bundy Baking Solutions is now hiring a full-time Sales/Customer Service Administrator!

Primary Duties and Responsibilities:

• Ability to learn company product lines quickly and how they are manufactured
• Communicate with various internal departments with a detailed understanding of products
• Able to issue price quotes, drawings and guidance to customers and company outside sales force
• Capable of effectively managing numerous projects in a timely manner in a fast paced environment

Pay: $30,000.00 - $55,000.00 per year

Qualifications:

• High school or equivalent (Preferred)
• Sales Experience: 1 year (Preferred)
• Customer Service: 2 years (Preferred)
• Associates degree in sales or sales related field
• 2-5 years sales experience and/or training, experience in manufacturing a plus
• Excellent written and verbal communication skills a must
• Proficient computer skills in MS office and power point

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
• Christmas bonus

Schedule:

• 8 hour shift
• Monday to Friday

If you would like to become a part of this growing team, apply on Indeed.com or in person at 417 E. Water St. , Urbana, OH 43078.

The Peoples Savings Bank is now hiring a full-time Customer Service Representative!
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Description:  Full-time teller position that consists of greeting and assisting customers with deposit and loan transactions, assisting customers with account inquiries, cash handling, and opening accounts.
Required: High School Diploma or equivalent
Skills: Cash handling and customer service experience required.

To apply, send a resume to Nichole at NBloemhard@tpsbank.com.

Walmart's Urbana location has multiple positions open for Cashier/Customer Service! This associate will be responsible for greeting the customer, performing great customer experience and service to the customer, and running a register.

Job Types: Full-time, Part-time
Pay: $11.00 - $13.00 per hour
Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Overtime
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Click here to apply!

Champaign Family YMCA is looking for 1-2 customer service-oriented individuals to join their Welcome Center team.

Must be friendly, outgoing, and love building relationships with members and staff.  Problem solving skills, teamwork, and ability to think on your feet in a fast-paced environment are desired. The ideal candidate will be willing to cross-train to work behind the front desk or as building supervisor, monitoring the building to provide a safe, friendly member experience. Computer experience is a plus. Must be willing to become CPR and First Aid certified (training provided).

Part-time; Daytime, evening and weekend shifts available. Flexible, family friendly workplace; Y membership included.

To apply, visit Champaign Family YMCA on Facebook or click here to fill out an application!

The Peoples Savings Bank in Urbana, Ohio is now hiring a full-time Customer Service Representative. 
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Description:  Full-time teller position that consists of greeting and assisting customers with deposit and loan transactions, assisting customers with account inquiries, cash handling, and opening accounts.
Required: High School Diploma or equivalent
Skills: Cash handling and customer service experience required.

To apply, send a resume to Nichole at NBloemhard@tpsbank.com.

Bow to Wow Grooming is looking for a dependable energetic person to add to our grooming team. This person would be responsible for taking care of our walk in bath clients, answering phones, checking dogs in and out for the groomers, answering phones, scheduling appointments and assisting the Groomers wherever needed. Good phone and computer skills required, able to lift 50lbs, good organization skills, pleasant with customers and MUST LOVE DOGS!! 18 years of age and reliable transportation

If this sounds like a job for you, please contact them an interview. Stop by Bow to Wow Grooming at 415 S Main St Urbana

Rittal is now hiring a Customer Service Representative.
Rittal North America has built a strong tradition of innovation and takes pride in a progressive approach to engineering. We design and manufacture the world’s leading industrial and IT enclosures, racks, and accessories, including high efficiency, high-density power management, and climate control systems for industrial, data center, outdoor and hybrid applications.
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As the Customer Service Returns Representative, you act as a resource to customers on eturns-related customer service requests and issues. Coordinate with other internal departments to resolve issues and follow through with clients until completion. Take calls and use limited discretion/decision-making authority as needed to resolve customer issues. For product or service-related inquires, transfer customers to appropriate technical support groups. May provide non-technical initial client on-boarding in absence of dedicated resources within the organization.
You will contribute by;

• Handle telephone inquiries regarding returns and re-shipments from distributors, customers, and the sales team.
• Follow up as necessary with internal and external teams regarding returned merchandise or replacement orders via phone, in-person, and/or e-mail.
• Process replacement orders when needed and manage expediting
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Keep records of customer interactions and ensure proper pro-active follow-ups occur
• Follow communication procedures, guidelines, and policies
• Verify that RA's adhere to Rittal’s policies and procedures
• Process credits/debits associated with products being returned.
• Responsible for processing Distributor Stock Rotations
• Familiarize yourself with our product line (Enclosures, Climate, and DCS).
• Go the extra mile to engage customers
• Resolve customer complaints/returns via phone, email, mail determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Use telephones to reach out to customers and verify information
• Greet customers warmly and ascertain problem or reason for calling
• Advise on company information and take pertinent information to support our customer needs
• Answer questions about warranties, terms of sale, and shipping information
• Coordinate customer issues acting as the liaison with Rittal internal teams
• Identify and assess customers’ needs to achieve satisfaction
• Utilize computer technology to manage daily tasks.
• Work with the customer service manager to ensure proper customer service is being delivered
• Thinks outside the box to resolve customer issues and create a solution

What we are looking for is;

• Excellent communication skills both verbal and written with strong listening, analytical and problem-solving skills
• Effectively handle stressful calls in a professional manner
• Listens and follows direction and follows office etiquette
• Able to meet deadlines with the highest degree of accuracy
• Detail-oriented and capable of prioritizing multiple tasks
• Able to work well in a group environment as well as independently
• Demonstrates proactive solution resolution and demonstrates courteous and professional behavior
• On-time and dependable and flexible to stay late or come in early when needed
• Must have the ability to meet the call centers metric standards
• Takes initiative to identify a potential problem while educating to avoid in the future

What we offer is an opportunity to be a part of a team that increases the optimization and efficiency of our Global Company. Our goal is to create a safe work environment that our customers can trust us to deliver quality products. We enjoy all the benefits of an International company quickly growing in the US.


We are an EOE/AA employer part of the owner-operated Friedhelm Loh Group. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply. FLSA Exempt (Not eligible for overtime).

White's Service Center is looking to add a service writer to our store. We offer competitive pay and a great work environment for you! What we need in return is: An ambitious hard working individual who is great at multi-tasking and great customer service. White's Service Center Service Writers greet customers and assist them with any inquiries they may have. Service Writers perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle. Consult with customer on applicable service specials. Service Advisors prioritize required services, and be prepared to provide options upon request. Document declines for services and ask for follow-up on future service considerations. Keep customer informed on completion times, service expenses, and possible changes. Service Advisors remain involved with delivery of vehicle to customer upon completion to assure all customer concerns can be addressed. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Spend quality time building relationship with the customer. Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle. Benefits Include: Weekly pay Well established dealership in operation for 25 years Not open on Sundays.
Job Type: Full-time
Pay: Up to $60,000.00 per year
Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Supplemental Pay:

• Bonus pay
• Commission pay

Experience:

• Customer Service: 1 year (Preferred)

Work Location:

• One location

Typical start time:

• 8AM

Typical end time:

• 6PM

This Job Is:

• A job for which military experienced candidates are encouraged to apply

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No

Click here to learn more & apply today!