Champaign Family YMCA is looking for 1-2 customer service-oriented individuals to join their Welcome Center team.

Must be friendly, outgoing, and love building relationships with members and staff.  Problem solving skills, teamwork, and ability to think on your feet in a fast-paced environment are desired. The ideal candidate will be willing to cross-train to work behind the front desk or as building supervisor, monitoring the building to provide a safe, friendly member experience. Computer experience is a plus. Must be willing to become CPR and First Aid certified (training provided).

Part-time; Daytime, evening and weekend shifts available. Flexible, family friendly workplace; Y membership included.

To apply, visit Champaign Family YMCA on Facebook or click here to fill out an application!

The Peoples Savings Bank in Urbana, Ohio is now hiring a full-time Customer Service Representative. 
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Description:  Full-time teller position that consists of greeting and assisting customers with deposit and loan transactions, assisting customers with account inquiries, cash handling, and opening accounts.
Required: High School Diploma or equivalent
Skills: Cash handling and customer service experience required.

To apply, send a resume to Nichole at NBloemhard@tpsbank.com.

Bow to Wow Grooming is looking for a dependable energetic person to add to our grooming team. This person would be responsible for taking care of our walk in bath clients, answering phones, checking dogs in and out for the groomers, answering phones, scheduling appointments and assisting the Groomers wherever needed. Good phone and computer skills required, able to lift 50lbs, good organization skills, pleasant with customers and MUST LOVE DOGS!! 18 years of age and reliable transportation

If this sounds like a job for you, please contact them an interview. Stop by Bow to Wow Grooming at 415 S Main St Urbana

Rittal is now hiring a Customer Service Representative.
Rittal North America has built a strong tradition of innovation and takes pride in a progressive approach to engineering. We design and manufacture the world’s leading industrial and IT enclosures, racks, and accessories, including high efficiency, high-density power management, and climate control systems for industrial, data center, outdoor and hybrid applications.
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As the Customer Service Returns Representative, you act as a resource to customers on eturns-related customer service requests and issues. Coordinate with other internal departments to resolve issues and follow through with clients until completion. Take calls and use limited discretion/decision-making authority as needed to resolve customer issues. For product or service-related inquires, transfer customers to appropriate technical support groups. May provide non-technical initial client on-boarding in absence of dedicated resources within the organization.
You will contribute by;

• Handle telephone inquiries regarding returns and re-shipments from distributors, customers, and the sales team.
• Follow up as necessary with internal and external teams regarding returned merchandise or replacement orders via phone, in-person, and/or e-mail.
• Process replacement orders when needed and manage expediting
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Keep records of customer interactions and ensure proper pro-active follow-ups occur
• Follow communication procedures, guidelines, and policies
• Verify that RA's adhere to Rittal’s policies and procedures
• Process credits/debits associated with products being returned.
• Responsible for processing Distributor Stock Rotations
• Familiarize yourself with our product line (Enclosures, Climate, and DCS).
• Go the extra mile to engage customers
• Resolve customer complaints/returns via phone, email, mail determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Use telephones to reach out to customers and verify information
• Greet customers warmly and ascertain problem or reason for calling
• Advise on company information and take pertinent information to support our customer needs
• Answer questions about warranties, terms of sale, and shipping information
• Coordinate customer issues acting as the liaison with Rittal internal teams
• Identify and assess customers’ needs to achieve satisfaction
• Utilize computer technology to manage daily tasks.
• Work with the customer service manager to ensure proper customer service is being delivered
• Thinks outside the box to resolve customer issues and create a solution

What we are looking for is;

• Excellent communication skills both verbal and written with strong listening, analytical and problem-solving skills
• Effectively handle stressful calls in a professional manner
• Listens and follows direction and follows office etiquette
• Able to meet deadlines with the highest degree of accuracy
• Detail-oriented and capable of prioritizing multiple tasks
• Able to work well in a group environment as well as independently
• Demonstrates proactive solution resolution and demonstrates courteous and professional behavior
• On-time and dependable and flexible to stay late or come in early when needed
• Must have the ability to meet the call centers metric standards
• Takes initiative to identify a potential problem while educating to avoid in the future

What we offer is an opportunity to be a part of a team that increases the optimization and efficiency of our Global Company. Our goal is to create a safe work environment that our customers can trust us to deliver quality products. We enjoy all the benefits of an International company quickly growing in the US.


We are an EOE/AA employer part of the owner-operated Friedhelm Loh Group. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply. FLSA Exempt (Not eligible for overtime).

White's Service Center is looking to add a service writer to our store. We offer competitive pay and a great work environment for you! What we need in return is: An ambitious hard working individual who is great at multi-tasking and great customer service. White's Service Center Service Writers greet customers and assist them with any inquiries they may have. Service Writers perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle. Consult with customer on applicable service specials. Service Advisors prioritize required services, and be prepared to provide options upon request. Document declines for services and ask for follow-up on future service considerations. Keep customer informed on completion times, service expenses, and possible changes. Service Advisors remain involved with delivery of vehicle to customer upon completion to assure all customer concerns can be addressed. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Spend quality time building relationship with the customer. Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle. Benefits Include: Weekly pay Well established dealership in operation for 25 years Not open on Sundays.
Job Type: Full-time
Pay: Up to $60,000.00 per year
Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Supplemental Pay:

• Bonus pay
• Commission pay

Experience:

• Customer Service: 1 year (Preferred)

Work Location:

• One location

Typical start time:

• 8AM

Typical end time:

• 6PM

This Job Is:

• A job for which military experienced candidates are encouraged to apply

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No

Click here to learn more & apply today!

St. Paris Hardware is now hiring part time help.

• 15-25 hours per week. Typically a 4-6 hour work day
• Must be available to work on Saturdays
• Able to be on feet for long period of times
• Able to lift, carry and go up and down stairs
• Dependable and honest
• Keyboarding skills are helpful
  
  

To apply please pick up an application at the store. 

Let's Eat Cake is now hiring.
​Would you like to be a part of our amazing team? Message them here and tell us why. No phone calls please.