Customer Service - Returns

Rittal Customer Solutions is looking for a Customer Service Representative to handle customer returns.
Customer Service - Returns
​Location: Urbana

Your Responsibilities

• Handle telephone inquiries regarding returns and re-shipments from distributors, customers, and sales team.
• Open and interactive communication
• Follow communication procedures, guidelines and policies
• Verify that RA's adhere to Rittal’s policies and procedures
• Process credits/debits associated with products being returned.

Your Profile

• Associate’s degree in Business, Marketing or Communications preferred;
• Three to five years’ experience working for a manufacturer and seller of
• industrial products.
• Must have experience with Microsoft Office programs, including Word, Excel and Access; experience with SAP and AutoCAD is preferred.

We offer

• PTO benefits.
• We have a comprehensive health insurance (Medical, Dental & Vision) with extremely low premiums
• 401K Plan
• Short-term and long-term disability.
• And we also give you free life insurance for you and your family.
• Interactive wellness plan.
• Flexible spending account
• Optional life, accidental, hospital and critical illness insurance.

 
Click here to learn more & apply today!