Champaign County Department of Job & Family Services is now hiring. RESPONSIBILITIES: Primary duties of this position will be to determine eligibility for SNAP, Medicaid, and Title XX public assistance benefits to customers who are determined Aged/Blind/Disabled, living in Long Term Care or receiving Home Community Based Services (HCBS), Special Recovery Services, or Disability Determination Medicaid. The person will be performing case management and customer service type duties daily while maintaining an individualized caseload and a shared case bank.
MINIMUM QUALIFICATIONS: Must have good verbal and written communication skills. Excellent time management skills and ability to multi- task with a strong attention to detail. A year prior experience as Eligibility Referral Specialist 1, or experience in human services, behavioral or social science, education or related field; OR education or experience in interviewing techniques, business math, case preparation techniques, business writing, customer service techniques and computer technology; OR high school diploma (or equivalent) plus work experience which meets the minimum essential functions of the position.
PREFERRED QUALIFICATIONS: Knowledge of laws and regulations governing Public Assistance Programming, Ohio Administrative Code (OAC), explain rights, responsibilities, requirements, and regulations. Experienced or have working knowledge of Medicaid Information Technology System (MITS), Ohio Integrated Eligibility System (OB), Hearing and Appeals Tracking System (HATSX) as back up, Ohio Enterprise Document Management System (EDMS), Compass Pilot, and other state supported or internet systems.